Bambu Lab is recalling every A1 3D printer — don’t use them until you read this

Bambu Lab is formally recalling all A1 3D printers (not counting the A1 Mini). The firm “strongly” urges house owners to cease utilizing it for security causes after it was alerted to “unstable temperature readings” that it first traced to a defective heatbed cable final week. After additional investigation, Bambu says “less than 0.1% of all the A1 printers sold” are affected by the issue, however it might’t say with 100% certainty what the trigger is, so it’s providing a full refund to any A1 proprietor who needs it.

The firm isn’t recalling every other printers in its lineup, so if you personal an X1 sequence, P1 sequence, or the A1 Mini that our personal Sean Hollister referred to as the “easy button” of printers.

Here’s a TL;DR of what’s occurring:

The firm wrote final week that it hadn’t correctly designed the heatbed cable’s pressure reduction — the fatter a part of the cable meant to forestall kinking the place it connects — making it too straightforward to wreck and presumably quick circuit. But Bambu now believes one other, but unknown difficulty could possibly be at play for some printers, main it to its choice to recall the A1.

Bambu Lab says that it’s going to take as much as 15 enterprise days to course of every refund, but when you need to apply the refund to considered one of its different printers as an alternative, it would give you an $80 voucher to use in the direction of that buy — or in the direction of a redesigned A1 printer once they’re accessible “around May.”

Alternatively, you can select to restore the A1 your self when new heatbeds are prepared across the finish of March and obtain a $120 voucher to use for something in Bambu’s on-line retailer (offered self-repair is authorized in your nation). Bambu uploaded a video of the substitute course of and detailed it in a written tutorial to assist you resolve if you’re comfy going the DIY route.

Finally, Bambu asks that A1 printer house owners let the corporate know which choice they decide on this registration web page so it might order the suitable variety of components to organize. Opting for the self-repair course of will truly lengthen the A1’s guarantee by six months.

In its weblog final week, Bambu included some photos. Here’s what it says a broken cable will seem like:

And right here’s a wholesome cable: