The Integrate convention has wrapped up in Sydney, and there’s a lot to see and do at these reveals. From safety merchandise, to asset administration, sound and communication. EPOS is certainly one of the many manufacturers in attendance and we spoke to David Sorrell, EPOS ANZ Sales Director, about the product line now; and into the future.
It wasn’t lengthy into our dialogue that I keyed onto the proven fact that David is extraordinarily keen about the high quality of merchandise that his crew offers to shoppers whether or not that’s the consolation issue, product longevity and even battery life and lifecycle of the battery.
With a broad vary of merchandise on show, it was clear that EPOS are nicely positioned to cater for the earn a living from home, hybrid workplace worker, in addition to the extra company wants inside an workplace house. Call-based headphones that are purely USB connection-based, by means of to the prime of the line, Impact 1000 wi-fi headset, had been all on present.
The standout — clearly — gadget was that aforementioned Impact 1000 — a evaluation unit was supplied on the day — with quite a few options making it good for residence workplace or shared company areas. Several options piqued my curiosity however the predominant one was the triple wi-fi connection that means you may join to a telephone, PC and pill for continued connectivity all through the day.
For those that share work areas, the wi-fi charging dock makes good sense to allow customers to have their very own headset, however sync to any desktop, purely by docking it on the charger. Having used quite a few EPOS headsets in the final 18 months or so, I can affirm that they all the time provide loads of adjustment for customers, making them very cozy.
The different space that we’ve had suggestions on from quite a few readers is the issues round the battery life serviceability on gadgets like headsets. This was one thing that David was very fast to reply to noting that the EPOS vary has excellent longevity. Most elements of the headsets are replaceable, together with batteries if select to have one in service that lengthy. He particularly famous that the battery serviceability can be 3 – 5 years for regular use and that something lower than 3 years can be unlikely.
He went on to notice that there are some fashions nonetheless in service (with elements changed) practically 15 years after launch. That’s big for companies and shoppers, figuring out that the gadget they’re investing in will final them for fairly a time to come.
EPOS now and into the unsure future
I’ve all the time loved attending reveals like Integrate, you get to see some actually cool devices; ideas and prototypes that aren’t usually out there. I noticed some outdated pals who I’ve not seen in years and had the alternative to spend a very good chunk of time with David speaking not nearly merchandise (which he was very completely happy to do) however about the pathway ahead; which he was fairly open about.
One query I get pleasure from throwing at business specialists is about the future and the place they see their particular model and business section in 5 – 10 years’ time. Unsurprisingly, the reply concerned AI and the fast growth of that sector. We additionally spoke about abilities and the potential for ability shortages — together with a short joke about social media not being social abilities — by means of the societal modifications making a “now” angle; ignoring the longer-term want and ramifications of not placing in the early “hard yards”.
I used to be impressed by the angle that David had round the modifications in the workforce, the way it has compelled EPOS to adapt (pun not supposed…) to the altering wants and shifting know-how of the hybrid workforce.
What actually impressed me in our dialogue was simply how passionate David is about the high quality of EPOS merchandise. More than as soon as, he reiterated, “If it doesn’t meet our quality standards, we just won’t release the product”.
Disclosure: EPOS funded flights for Phil to attend the Integrate Expo in Sydney