Fitbit not syncing? Here’s how you can try to fix it

Even in an period of Apple Watches, Pixel Watches, and Garmin gadgets, Fitbits stay synonymous with health monitoring for many individuals. There isn’t a lot monitoring occurring, nevertheless, when a Fitbit all of a sudden stops syncing along with your cellphone. Here’s why your Fitbit sync might have stopped — and extra importantly, what you can do about it.

The brief model is that one thing might be disrupting the connection between your Fitbit and your cellphone. It could possibly be an issue with Bluetooth, however it may be a software program challenge, such because the Fitbit app failing to fetch knowledge robotically. It may also be that you have a number of gadgets attempting to sync along with your tracker. Cloud sync, in the meantime, will fail in case your cellphone can’t attain the web.

If you need to know concerning the full set of prospects, learn on.

Because there are a number of potential causes, there’s no one-size-fits-all resolution. If you run by means of the troubleshooting steps beneath, nevertheless, you’ll virtually definitely run throughout an possibility that works in your scenario. If nothing works, it’s in all probability time to contact Google help about repairs or a alternative, hopefully beneath guarantee.

• Make positive Bluetooth is enabled in your cellphone. All Fitbit wearables use Bluetooth Low Energy (BLE) to sync knowledge, so your cellphone wants Bluetooth lively too. On each Android gadgets and iPhones, you can test this by going to Settings > Bluetooth. It may be value toggling Bluetooth on and off once more if the function is already enabled. It may be that your cellphone has Airplane Mode on, wherein case you ought to flip it off to re-enable not simply Bluetooth however Wi-Fi and mobile (we’ll contact on these once more later).
• Try forcing a handbook sync. On your cellphone, open the Fitbit app and choose the Today view. Pull down in your display screen to pressure a refresh.
• Force-quit the Fitbit app and relaunch it. It could possibly be {that a} momentary cache or course of glitch is stopping sync, wherein case relaunching the app may resolve it.
• Make positive your cellphone has Wi-Fi and/or mobile on. While you’d assume it wouldn’t be important, Google’s necessities for Fitbit sync specify that your cellphone wants to be related to Wi-Fi or mobile (whether or not 4G or 5G). That’s presumably as a result of the Fitbit app robotically uploads knowledge to sync along with your Fitbit account. Disable Airplane Mode if it’s on, and doublecheck that Wi-Fi or mobile is lively in Quick Settings (Android) or Control Center (iPhone).
• Scan for app updates. While it’s unlikely, there may be a extra deeply-rooted bug within the Fitbit app that’s stopping sync. Android customers can test for updates utilizing the Google Play Store, whereas iPhone customers can do the identical utilizing the Apple App Store. We advocate turning on automated app updates until you have metered dwelling web entry, since you ought to have the ability to restrict these updates to Wi-Fi.
• If you sync your Fitbit with a couple of machine, transfer the secondary machine additional away or shut off its Bluetooth. It’s typically unhealthy to pair a health tracker with a number of gadgets, exactly as a result of it can get confused about which machine it’s supposed to be sending knowledge to. If you don’t need to unpair something nevertheless, try transferring one in all your gadgets additional away out of your Fitbit or quickly disabling its Bluetooth capabilities. The latter possibility is extra dependable, particularly provided that merchandise with Bluetooth 5.x have a variety measuring a whole bunch of toes.
• Check app permissions in your cellphone’s Settings app. To assure sync will work, the Fitbit app wants entry to background knowledge/sync/refresh (labels fluctuate) in addition to location companies. Android customers can usually go to Settings > Apps > Fitbit > Permissions or some variation of this. On iPhones, you’ll need to go to Settings > Fitbit in addition to presumably Settings > Apps > Background App Refresh and Settings > Privacy and Security > Location Services. With both platform, you ought to have the ability to seek for “background” or “location” in Settings to discover related controls. Note that customers of Android 12 or later also needs to have close by machine permissions on.
• Update Android or iOS. There’s a non-zero risk {that a} bug along with your cellphone’s working system is obstructing sync. Android customers can test for updates by going to Settings > System > System replace, or some model of that, whereas iPhone homeowners ought to go to Settings > General > Software Update. If an replace is offered, ensure that you backup any important information and join to Wi-Fi earlier than putting in.
• Restart your cellphone. It could possibly be that there’s a short lived glitch on the OS stage that doesn’t require an replace, or that different apps are making a battle. Rebooting your cellphone will handle (or rule out) each of these points in a single shot, offering a clear slate.
• Update your Fitbit. Fitbits generally run into bugs on their very own finish, so it could possibly be {that a} firmware replace is important. In your cellphone’s Fitbit app, go to Today > Devices > [your device] and faucet Update if new firmware is offered. You might want to search the net for anecdotes about new releases, nevertheless, as a result of Google has unintentionally bricked Fitbits up to now, most not too long ago with the 194.61 replace for the Charge 5.
• Restart your Fitbit. Instructions for this are going to fluctuate primarily based in your mannequin, however like restarting your cellphone, it may fix momentary errors.
• Unpair and re-pair your Fitbit. On iPhones, not less than, you might have luck forcing the Fitbit app to re-link along with your tracker. Go to Settings > Bluetooth, faucet the i (data) button subsequent to your Fitbit’s title, then select Forget This Device. Your Fitbit ought to ask you to enable iPhone notifications once more, wherein case faucet Allow. Next, open the Fitbit iPhone app, and comply with prompts to reconnect along with your Fitbit.
• Perform a manufacturing facility reset. This ought to be handled as a final resort. If nothing else has helped nevertheless, a manufacturing facility reset will deliver your Fitbit again to sq. one. Check out our reset information for model-specific data.