Galaxy Z Flip 4 proprietor
Mritunjai Burman says his unit’s show has developed an issue. Pictures posted by him on Twitter (as proven within the header picture) present that there is a horizontal green line on the display. He is from India and says that the corporate has refused to assist.
Burman says that his Galaxy Z Flip 4 is simply 5 months previous. He told SamMobile that he did not drop the telephone nor was it water broken.
When he contacted Samsung India relating to the issue, he was told that the affected a part of the show was not covered by warranty. That does not make sense as a result of Samsung’s warranty is speculated to cowl {hardware} and battery issues not induced by accidents, misuse, or spillage of meals or liquids.
Although Samsung India has replied to his put up on Twitter and inspired him to succeed in out to them by way of a direct message, Burman says he did ship them a message however is but to obtain a response.
I’ve discovered two comparable complaints on AT&T Community Forums, so despite the fact that this would possibly not be a widespread drawback, one thing appears to be mistaken with a number of items.
That’s an enormous deal for 2 causes. Firstly, Samsung ought to ideally present help in instances like these, even when the affected variety of folks is insignificant. Secondly, the Galaxy Z Flip 4 is an expensive telephone. It begins at $1,000. Consumers do not spend this a lot on telephones for them to exhibit points like these months into the acquisition.
Hopefully, Samsung will get again to the affected customers quickly and resolve the issue.
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