I caught with my NBN supplier for a very long time, not particularly out of loyalty or the notion that it was the perfect worth for me however for the comfort of not worrying concerning the problem of fixing.
After a dialogue with a detailed good friend about their expertise altering NBN suppliers, I discovered that the attract of higher velocity and pricing grew to become an excessive amount of to take. But with a heads up from a few folks a few comparatively new supplier within the area, I figured I’d give them a go.
Why Leaptel?
I beforehand wrote concerning the determination to vary my supplier and what gained me over. The determination making course of hasn’t modified with a number of areas thought-about.
I need to go together with a smaller supplier as a result of sometimes they’ve shorter wait queues and extra personalised help if it’s wanted. The larger suppliers typically additionally — by way of their title and the bundles they’re capable of provide — have a better competition ratio that means that your speeds are going to be extra closely affected throughout peak occasions.
Being on FTTP from the primary rollout of NBN, I’m fortunate that I’m capable of get some blistering speeds on my Internet. So, with the youngsters getting larger and utilizing extra bandwidth and working from dwelling extra; it was time to consider a bit extra bandwidth and that was a governing issue.
As a part of my working from dwelling, I use a static IP handle and some suppliers don’t provide that on dwelling connections. I don’t want a enterprise connection, I simply desire a bit extra velocity…
So a fast question to substantiate the provision of static IP and I was just about offered. I did a little bit of asking round and the folks I know already on Leaptel gave actually good evaluations of the changeover course of, help and, most significantly, the consistency of speeds throughout peak occasions.
Ultimately, the choice was made when I realised I might get 500/50 speeds for a similar price I was paying for 100/40.
Changing suppliers
This was my earlier concern and I can’t be complimentary sufficient of the service — shout out to Marty — throughout enroll, or the velocity of the change taking impact.
The complete course of from beginning the sign-up on-line, calling help to substantiate a element I wasn’t certain of, and making the required — primary auth — change in my router, was 17 minutes.
Outright velocity and peak hour consistency
Contention ratios have been talked about earlier and, at this stage, Leaptel has (though it’s early days) delivered constant speeds all through the day and into peak occasions.
I’m greater than happy with the choice to change suppliers in the meanwhile and, now I’ve completed it and know the way fast it may be; if there’s a greater choice I’ll fortunately take a look at altering sooner or later.
If you’re excited about altering suppliers, then Leaptel has some nice specials working in the meanwhile. Feel free to make use of my referral code so you may get a reduction — disclosure: I’ll get some credit score too — in your first month.