Nick Fernandez / Android Authority
The Steam Deck nonetheless guidelines the roost so far as PC-based gaming handhelds go, however the ASUS ROG Ally is its largest problem to date. It hasn’t been an ideal launch for ASUS, although, and reviews of microSD card points popped up shortly after the discharge.
Now, the Taiwanese firm has confirmed that the ROG Ally microSD card reader is flawed.
Why is the ROG Ally microSD reader having points?
An organization consultant revealed that the ROG Ally’s reminiscence card reader is certainly faulty in a publish on Discord.
“After confirmation from internal testing, under certain thermal stress conditions the SD card reader may malfunction,” reads an excerpt of the publish. In different phrases, the problem appears to pop up when the gadget will get scorching.
The official affirmation comes after quite a few person reviews of microSD card points because the Ally’s launch.
So what’s ASUS doing about this downside?
Nick Fernandez / Android Authority
“To alleviate the issue, we will be releasing an update that further fine-tunes the default and minimum fan speeds on the device to improve reliability while keeping fan noise in check, as we know this is a concern for many of you,” the publish defined.
It’s unclear precisely what this fine-tuning will entail, nevertheless it stands to cause that the corporate will enhance fan speeds to maintain the microSD card reader cool.
What ought to I do if my ROG Ally has this problem?
Is your ROG Ally microSD card reader malfunctioning because of this downside? Then the ASUS consultant says you ought to both e mail cl-adrian@asus.com if you’re within the US or contact your native customer support if you’re exterior the US.
The firm provides that it’s going to RMA your handheld, examine it, and restore it. It’s not instantly clear what these repairs will entail.
On the upside, the model of the ROG Ally presently available on the market comes with 512GB of inner storage. But that is nonetheless a reasonably disappointing flip of occasions, particularly if you need to carry a ton of video games and/or media with you on the go.
We’ve requested ASUS for more information about this problem and the RMA course of and can replace the article accordingly if/when the model will get again to us.
FAQ
You can strive utilizing a special microSD card first. Some customers have additionally tried utilizing a special driver, with various outcomes.
You ought to contact cl-adrian@asus.com (US) or your native customer support to begin the RMA course of.
We’ve requested ASUS whether or not the cheaper mannequin’s card reader could have a {hardware} repair. We’ll replace the article after they get again to us.