Is there something extra infuriating than having a difficulty in your cellphone that does not enable you to use it correctly? The reply is “sure.” More infuriating is having a difficulty in your cellphone that does not enable you to use it correctly and the cellphone’s producer does not acknowledge that there is a matter. That’s what some Pixel customers are feeling now. On the Google IssueTracker web site (through ArsTechnica) many Pixel customers complain that the first account in a a number of account setup can not entry storage whereas the secondary account can.
Originally thought to be a difficulty restricted to Pixel 6 sequence customers, this bug has affected the Pixel 6a, Pixel 7 sequence, Pixel 7a, Pixel Fold, and the Pixel Tablet after these gadgets had been up to date to Android 14. And with over 350 posts within the Issue Tracker, you’ll suppose that Google can be proper on high of this downside. But the problem has been assigned a “medium” P2 precedence rating with P0 assigned to these points that want to be mounted instantly. The problem has additionally been “unassigned” which implies that nobody at Google is engaged on it.
Complaints from impacted customers embody issues like boot looping whereas others complain about their cellphone getting caught on the “Pixel is beginning” message. Others opened the digital camera app solely to see a message stating that it was “out of storage.” Screenshots cannot be snapped as a result of there isn’t any place to retailer them, and manufacturing facility resets can’t be executed.
Both the Pixel 7 and Pixel 6 sequence fashions are affected by the bug
One message on the Issue Tracker mentioned, “Having the identical downside with my spouse’s Pixel 6! In the meantime, she’s utilizing her second consumer profile and hoping for an replace from Google to restore entry to her knowledge, which is at present locked in the primary profile. It looks like we’re victims of ransomware.” Well, no less than with ransomware the attackers will get in contact with the victims to set a ransom worth. Google won’t even acknowledge that there’s a downside.
Another Pixel 6 sequence proprietor says, “Same issues right here on my P6 professional. After replace to formally (sic) 14 from 13 on the primary profile no inside storage isn’t accessible. The cellphone isn’t usable! This is understood by Google since provided the 14 however no repair is out unbelievable! Never heard about that from Apple.”
The multiple-user function permits a couple of consumer to use a single machine and have their very own storage and apps. Individual customers also can create dwelling and work profiles. The bug is affecting solely those that use this function. And that is one thing that Google can not ignore as a result of it is not going away. But what would possibly go away is plenty of Pixel customers who may have purchased a Galaxy S23 Ultra or an iPhone 15 sequence mannequin however did not. Google wants to repair this downside instantly.