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    Home » T-Mobile could be preparing to hit prepaid customers with new fees
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    T-Mobile could be preparing to hit prepaid customers with new fees

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    T-Mobile could be preparing to hit prepaid customers with new fees
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    Eric Zeman / Android Authority

    TL;DR

    • Leaked paperwork counsel T-Mobile could be preparing to introduce new fees for prepaid customers.
    • The service is doing away with the SIM card price and changing it with a full “Device Connection Charge.”
    • Prepaid customers who’re assisted by T-Mobile specialists will be charged a assist price.

    T-Mobile was within the information final week after a leaked inner doc revealed the service could briefly scale back the price of its Device Connection Charge (DCC). New paperwork have surfaced since then they usually counsel T-Mobile could be preparing to add some new costs for prepaid customers.

    An picture of an official-looking doc believed to be from T-Mobile has made its means to Reddit. Shared by Reddit consumer Electronic-Quail4464, the doc says the service is doing away with SIM Starter Kits and is changing them with its one-time DCC price. According to the doc, this modification will begin after March 21, 2024.

    T-Mobile at present costs its customers for a SIM equipment once they activate a prepaid plan. If you want a bodily SIM card, they’ll cost you $10. However, it received’t cost you something if the gadget is eSIM appropriate with T-Mobile’s community.

    T Mobile leaked document

    Going ahead, it appears to be like like all varieties of SIM playing cards will be topic to the DCC price. In addition, it appears customers will be charged a DCC price in the event that they select to improve their prepaid gadget.

    The Mobile Report managed to receive just a few additional paperwork that element a “support charge” that can go into impact on April 25, 2024. In these paperwork, it states that if a prepaid buyer pays their invoice with the help of an in-store T-Mobile knowledgeable, they’ll be charged $5. Those who continuously get this assist will reportedly get a textual content message on March 18 notifying them of the change. However, these customers received’t obtain a assist cost in the event that they pay on-line, arrange AutoPay, or use Auto Refill.

    Got a tip? Talk to us! Email our workers at information@androidauthority.com. You can keep nameless or get credit score for the information, it is your selection.

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